BOOKS
Al's newest book, coming out for McGraw-Hill in July of 2009.
How do you help a friend who explodes into panic attacks?
What do you say when a depressed family member bursts into tears?
How do you protect yourself when a stranger blows up in your face?
Emotional Vampires (September 2000) Learn how to deal with people who drain you dry at work and at home.
Dinosaur Brains My first book, published in 1989 and translated into 20 languages. Many consider it to be the definitive text on dealing with difficult people at work.
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